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1. Engagement & Workflow
The Client agrees to retain the Company, and the Company agrees to be retained, to perform the Services during the Term and deliver deliverables as described herein (the “Deliverables”) in accordance with this Agreement. The Client acknowledges that the provision of the Services and the delivery of the Deliverables will require the Client through its representatives to respond to inquiries, promptly provide certain information as reasonably requested from time to time by the Company, and engage in regular and informed communication with the Company. Timelines for the performance of the Services represent the Company’s best estimation. Unforeseen circumstances may alter the timeline for the delivery of the Deliverables. Accordingly, the Company shall not be liable for any losses associated with delays due to unforeseen circumstances.
2. Client’s Acknowledgments
The Client hereby acknowledges and agrees: (a) The Company will not be required to perform any Services or develop any Deliverables unless duly authorized by the Client; (b) The Deliverables shall be developed, organized, and delivered in accordance with the Company’s expertise and standard industry practices; (c) Design Deliverables will be optimized solely for the visual format proposed by the Client; (d) The Services and Deliverables do not include instruction on technical aspects or ongoing support unless otherwise agreed in writing.
3. Review, Revisions, and Acceptance
The Client hereby acknowledges and agrees: (a) The Company will not be required to perform any Services or develop any Deliverables unless duly authorized by the Client; (b) The Deliverables shall be developed, organized, and delivered in accordance with the Company’s expertise and standard industry practices; (c) Design Deliverables will be optimized solely for the visual format proposed by the Client; (d) The Services and Deliverables do not include instruction on technical aspects or ongoing support unless otherwise agreed in writing.
4. Third-Party Services
The Company may engage third-party providers for goods or services. While the Company uses reasonable efforts to engage qualified providers, it disclaims all liability with respect to third-party services. The Client agrees to independently review and accept the terms and conditions of such third-party providers.
5. Payment Terms
Fees for Services shall be invoiced and payable within seven (7) days of receipt. In the event of non-payment exceeding thirty (30) days, the Company reserves the right to cease providing the Services and charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. All fees are non-refundable unless otherwise stated in writing.
6. Ownership and Licenses
Upon full payment of all fees, the Client will own the Deliverables as a work-for-hire. However, the Company retains ownership of all pre-existing or independently developed materials, including but not limited to templates, tools, and methodologies (“Legacy IP”). The Company grants the Client a non-exclusive, royalty-free license to use the Legacy IP solely as incorporated into the Deliverables.
7. Confidentiality
Both Parties agree to keep all Confidential Information private and use it solely for the purposes outlined in this Agreement. Confidentiality obligations shall survive for three (3) years following the termination of this Agreement.
8. Limitation of Liability
The Company’s liability under this Agreement, whether in contract, tort, or otherwise, shall not exceed the total fees paid by the Client for the Services. In no event shall the Company be liable for indirect, incidental, or consequential damages arising from or in connection with this Agreement or the Services.
9. Indemnification
The Client agrees to indemnify and hold harmless the Company, its employees, and agents from any claims, liabilities, damages, or expenses arising from the Client’s use of the Deliverables or Services.
10. Termination
Either Party may terminate this Agreement by providing fifteen (15) days’ written notice. Upon termination, the Client shall pay for all Services rendered up to the termination date. Any provisions of this Agreement intended to survive termination, including but not limited to Confidentiality and Limitation of Liability, shall remain in full force and effect.
11. Force Majeure
Neither Party shall be liable for delays or failure to perform due to events beyond their reasonable control, including but not limited to acts of God, government restrictions, or other unforeseeable circumstances.
12. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom. By soliciting, accepting, or using the Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.